Please choose carefully. Take Another Look does not provide refunds if you simply change your mind or choose the wrong service/product. All transactions are processed in AUD.
Clients may choose between a refund in instances where services/products are faulty, have been wrongly described, or are different to the service/product advertised for purchase on the website. In relation to purchased professional development services, cancellations must be made in writing to, and acknowledged by Take Another Look.
WebinarsOnce registered, participants must use the unique login details and/or links provided to access the webinar and should test the program with their systems prior to the webinar. Take Another Look is not responsible for participants that are unable to access the webinar platform and have not tested their system a minimum of 24 hours prior to the commencement of a live webinar.
Each webinar registration is for the named person only. Each registered participant must log onto the webinar platform using the provided unique URL, their own personal details and their own individual operating system at the time of the webinar.
All paid webinar registrations receive access to any electronic resources within approximately 48 hours after the webinar concludes. Only the person who has registered for the webinar, is entitled to be listening to it and accessing the resources.
Resources for RTOS
Resources including Webinar recordings are provided for those who miss the live training or simply want to watch the training after purchasing by logging into the Kleq platform, using the provided login details.
This access and recordings are for the named person only. If you are wanting another member of your organisation to have access to the recording, the resource must be purchased in that person's name.
Please note Statements of Attendance or Statements of Completion are only available where Take Another Look can verify attendance/viewing. However, this can still be recorded as valid professional development (PD) in your Trainer/Assessor Profile and verified by your supervisor, RTO Manager or CEO (depending on the policies and procedures adopted by your RTO).
All Take Another Look products are designed for use on Office 2010 and Adobe Reader. If you do not have Adobe Reader a free version can be downloaded from www.adobe.com (note to Mac users - fillable pdf documents will not work as intended if using Preview, Adobe Reader must be used).
Unavoidable Occurrences
In the event that an event is cancelled or delayed through no fault Take Another Look and/or the venue operator including but not limited to fire, flood, labour disputes, natural disasters, acts of God(s), government directions, civil disorders, riots, insurrections, work stoppages, slow downs or disputes, or other similar events; then the Event Attendee shall not be entitled to any refund or claim for any loss or damage.
Privacy
Take Another Look recognises the importance of privacy and security of your personal details. Please refer to my Privacy Policy for more information.
Collection Statement
Take Another Look ("TAL, I, my or me") collects your personal information (such as your name, contact details and company/employer) directly from you when you sign up as a subscriber, register for an event or purchase a product or service.
I collect your personal information for the purposes of keeping you informed of the services I offer and developments that may be of interest to you, notifying you of events I'm holding and running surveys to improve my services or services offered.
If I do not collect your personal information as described, I may not be able to provide you with the information you have requested or provide certain services to you.
My
privacy policy contains information about how you may access the personal information that is held by me and seek correction of such information. This policy also contains information about how you may complain to Take Another Look about a breach of the Australian Privacy Principles and how I will deal with such a complaint. You can contact me at
[email protected].
Security
When purchasing from Take Another Look, financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.